EDTR-R30
Customer Complaint Handling Systems
Customer Complaint Handling Systems: a 1-day Eden Solutions & Resources training programme for frontline & customer service (Retail & FMCG Operations). Can be run for your team at your premises, at a venue or online.
About this programme
Customer Complaint Handling Systems is part of Eden's Retail & FMCG Operations training. It is delivered as practical complaints-management workshop.
The full outline, learning objectives and materials are shared on enquiry, and the content can be adapted to your organisation's sector, policies and real situations.
For your organisation
Every Eden programme can be run privately for your team — at your premises, at a venue or online — on dates that suit you. Tell us the number of participants and we will send options and a quotation.
Also in Retail & FMCG Operations
Related programmes
- Customer Service Excellence for Retail StaffWed 17 February 2027 proposed
- Frontline Staff Attitude & BehaviorMon 22 February 2027 proposed
- Handling Difficult Customers ProfessionallyTue 23 February 2027 proposed
- Sales Discipline & Ethical SellingWed 24 February 2027 proposed
- Merchandising Discipline & Product DisplayMon 1 March 2027 proposed
- Retail Staff Productivity & Target FocusTue 2 March 2027 proposed
Training enquiry
Tell us the number of participants and your preferred dates or format. We will reply with options and a quotation.